Privacy Policy

At Roadmap we care about your privacy. We only collect personal data if we have a good reason to do so, and provide this policy to communicate transparently about what we do with your personal data. Please review this policy and contact us if you need any clarification.

Which personal data do we collect and why?

If you just visit our website we do not collect any personal data. We will only collect personal data in the following instances:

  1. When you ask us a question using the chat, or send us an e-mail: your name and email address
  2. When you subscribe to a paid plan: first and last name, phone number, e-mail address, information about your company (if applicable) and credit card or billing information
  3. When you subscribe to our newsletter: your first name and email address

How do we protect your personal data?

You can rest assured: we take measures to ensure that your personal data is kept personal. We work hard to protect your personal data against unauthorized access or disclosure. In order to do so, we take organizational measures ensuring that access to your data is restricted to those employees or agent who need to have access to it in order to help us process it. We are a tech company, so it won’t surprise you we also take a whole range of technical measures to protect your data. Technical measures include, for example, encrypting any personal information (in transit and at rest), user access management and penetration testing. If you want more information about the measures we take, you can always contact us.

Do we share your data with others?

We will never sell your personal data to another party. We do use the services of the following external data processors :

We have entered into a data processing agreement with each of these external data processors which obliges them to only process your personal data based on our instructions and in compliance with this privacy policy. These data processors will also have to take sufficient precautions to prevent the loss of your data. All of these external data processors are based in the United States and have certified their compliance with the EU-US Privacy Shield Framework, which means they will respect comparable data protection standards as those that apply in Europe.

You should know that in the following exceptional circumstances your data could also be shared with others:

Does Roadmap use cookies or similar technologies?

Cookies are small files existing of numbers and letters which are placed on your computer when you visit a website. Cookies are saved in your browser’s history and you can always delete them. You can also adjust your browser settings to prevent cookies from being saved on your computer.

If you just browse to the Roadmap website, we will place a few first party cookies on your computer including Google Analytics. We have adapted the Google Analytics settings to ensure no personal data is collected when you just visit the website. When you visit the website, these cookies will be installed, unless your browser settings prevent this from happening:

We use third-party advertising companies Facebook, Google, Twitter and LinkedIn to serve you relevant ads on their websites. These advertising service providers may collect non-identifiable information about your visits to our site. Such non-identifiable information does not include your name, address, e-mail address or other personal information. The information is collected through the use of cookies and pixel tags.

You can learn more about this type of advertising and your choices by going to Your Online Choices. When you opt-out using these methods, a cookie will be placed on your device indicating that you have opted-out of interest-based advertising. If you delete your cookies, you will need to opt-out again. These websites also provide detailed information about interest-based advertising and tips for managing your online privacy.

When you use the application at app.roadmap.space, we have also enabled the following services:

Information we collect about your users

We will collect your user’s first name, last name and email address when they interact with your public roadmap. We do not use this information for any purposes other than to allow you to keep track of who is following your roadmap, and to interact with them by messaging them through our messaging feature.

Our integrations, such as Google Analytics, may collect anonymized data or more identifiable data such as your visitor’s IP address under your own accounts with these vendors. When you use that integration, it is your responsibility to address any privacy concerns with the vendor directly if applicable prior to enabling such integrations, and to ensure you update your privacy policy to outline your use of this data and your visitors’ rights.

Data Processing Addendum

If your jurisdiction requires you to execute a DPA with us, please contact us at contact@roadmap.space for more information.

Can we change this privacy policy?

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Your rights

You may request us to send you a summary of the personal data processed about you. If you feel that your personal data have been processed incorrectly or incompletely, or if you feel that such processing was unnecessary, then you also can also ask us to edit, supplement or erase your personal data from our databases. Under the applicable privacy legislation, you also have the right to restrict processing, the right to data portability and the right to object to processing.

If you have any further privacy concerns or if you want to exercise your rights, you can contact us by mail or email below. We will do our best to answer all your queries as soon as possible and we’re always open to feedback.

Roadmap 551-1231 Pacific Blvd Vancouver, BC V6Z 0E2 Canada Email: contact@roadmap.space

Last Updated: July 1st, 2018